HEY, 👋🏼 HOW CAN WE HELP YOU
Want to get in touch? We’d love to hear from you. Here’s how you can contact us…
Live Chat
For quick or urgent queries you can get in touch with us through live chat.
Submit a ticket
Submit a Ticket and we will do anything to resolve your issue in timely manner.
FAQ
Frequently Asked Questions can help you find answers of basic questions much faster.
Submit Ticket
Your questions and comments are Important to us. Fill out the form and we will be in touch shortly.
You can also email us directly at hello@gplatom.com
Popular Questions
How many sites can I use the plugin or theme on?
As many as you like. The plugins and themes are 100% GPL licensed so you can use them as often as you like on as many sites as you like.
Do you provide updates to the products?
Yes. All our products are regularly kept up to date. As soon as we are notified about an update, we download it from the developer and update it on our site.
As long as you have an active subscription or the particular item separately then you will have access to the updates.
Do I get access to any new releases?
Yes. As long as you have an active subscription you will gain access to all our new releases. We bring new products regularly.
If you want us to add any product in the list, let us know.
Are these genuine products?
Yes, absolutely.
We have active subscriptions to the developers of the products featured on our website.
We download from them and redistribute to you as per the GPL license.
How many items can I download?
We don’t impose any limit on downloads but believe in fair use policy.
Can I cancel anytime?
Oh Yeah, of course. You’re not locked in.
You can cancel your subscription by logging into the Members Dashboard.
If you have any problems then let us know and we’ll be happy to cancel it for you. No questions asked.
Frequently Asked Questions
Check some popular asked questions or visit our FAQ page where we cover other topics.